Request a part

Merlin

Every part request, from quote to delivery, in one place.

Send a request on or the portal. Compare OEM, used OEM and aftermarket options, approve only what you need, and follow it to your door.

Request a partSign in to the portal

Built for both sides of the order.

If you buy parts

Dealers, remarketers, workshops and fleets

  • Photograph the licence disc instead of typing a VIN
  • Compare part types and approve only the items you want
  • Quotes, invoices and every past request in one place

If you supply parts

The InstaParts supply network

  • Receive requests that match what you stock
  • Quote several options per part, or decline in one tap
  • See active and past requests in one list
See how supplying works

Behind both, the InstaParts team sees every request in one place and keeps it moving.

How a request moves.

Every request gets its own reference that stays with it from the first message to delivery. Here are the steps on each side.

If you buy parts

1

You send a request

A photo of the licence disc and what you need, on or in the portal. You get a reference straight away.

2

We source it

Merlin reads the vehicle from the disc and asks the suppliers most likely to have the part, all at once.

3

You choose

The best options arrive as one quote, on and in the portal. Pick the items and part types you want, then approve.

4

Pay and track it

Your invoice follows straight away. Upload proof of payment, or a purchase order on account, and follow the order to delivery.

If you supply parts

1

A request arrives

Requests that match what you stock reach you on or in the supplier portal, with the vehicle already identified.

2

You quote

Offer OEM, used OEM or aftermarket options for each part, or decline in one tap if you cannot help.

3

You get the order

When a customer approves your option, you supply InstaParts and get paid by one trusted buyer. Active and past requests sit in one list.

Try it as a buyer: approve only what you need.

You rarely want every item on a quote. Tick the items you want, pick the part type that suits the job, and approve.

Quote CPT412Valid for 7 days
2 itemsselected

The details that save you time.

updates

Quotes, invoices and reminders arrive on with a secure link straight to the request.

Quotes and invoices as PDF

Ready to share or file, and updated if an approved quote changes.

A timeline on every request

See who did what and when, from the first message to delivery.

Corporate accounts

Accounts per branch, your stock number on every request, and payment on purchase order.

Your requests stay yours.

  • Only you see your requestsEvery customer and supplier sees their own requests and nothing else.
  • Protected sign-inAccounts lock after repeated failed sign-ins, and idle sessions sign out.
  • POPIA compliantPersonal information handled in line with South African data protection law.

Send your first request.

Request a part on and follow it in the portal from quote to delivery. Supply parts? Talk to us about joining.

Sign in to the portal